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Terms of Service

Last updated: April 10, 2026

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between your entity ("User", "you", or "your") and Cantarell Energy Corp (for transactions terminating or originating within the United States) and/or Cantarell Systems S.A.P.I de C.V. (for transactions terminating or originating within Mexico) (collectively, "Cantarell OS", "Company", "we", "us", or "our").

By accessing cantarell-os.com, cantarell-os.tech, or any associated SaaS dashboards, mobile applications, APIs, and IoT integrations (collectively, the "Platform"), you agree that you have read, understood, and agree to be bound by these Terms.

2. Account Registration and KYC/AML Compliance

The Platform is intended exclusively for B2B commercial entities in the fuel distribution, wholesale, trucking, terminal operation, or import/export sectors.

  • Accuracy of Information: You agree to provide true, accurate, current, and complete registration data.
  • KYC/AML Requirements: Due to the high value and highly regulated nature of hydrocarbons, you agree to submit all required Know Your Customer (KYC) and Anti-Money Laundering (AML) documentation as required by the US Financial Crimes Enforcement Network (FinCEN) or the Mexican Secretaría de Hacienda y Crédito Público (SHCP).
  • License Verification: Accounts may be suspended pending verification of your active EPA ID, DOT Number, CRE Permits, or SAT Importer Registry statuses.

3. Platform Services and Disclaimers

Cantarell OS provides a software platform for tracking, trading, and logistics management ("Software as a Service").

  • Not a Broker or Agent: Cantarell OS is not a registered customs broker, freight forwarder, tax agent, or legal representative. While the platform generates "Digital Pedimentos" and tracks "IFTA Taxes," these are preliminary drafts and software estimations.
  • User Responsibility: You, the User, hold the ultimate legal responsibility to verify all declarations, tax filings, and customs documents prior to submission to agencies such as CBP, IRS, SAT, or ASEA.
  • Market Risks: Wholesale trading features, including rack pricing and margin analytics, are subject to extreme market volatility. We do not guarantee the execution price of any physical commodity until confirmed by a supplier integration.

4. Acceptable Use and Restrictions

You agree NOT to access or use the Platform for any purpose other than that for which we make the site available. As a user, you agree NOT to:

  • Circumvent, disable, or otherwise interfere with security-related features (including RBAC or Token logic).
  • Reverse engineer, decompile, or disassemble any part of the Platform, including proprietary route-optimization AI models.
  • Submit falsified telematics data, modified hours of service (HOS) logs, or counterfeit fuel volume indicators subject to DOT/SCT audits.
  • Use the platform to execute trades that contravene US sanctions (OFAC) or Mexican embargoes.

5. Financial Transactions and Fees

If you utilize the Platform's SWIFT/ACH multi-currency payment capabilities for US-Mexico trading:

  • Transactions are subject to platform processing fees and currency exchange spreads detailed in your executed SaaS Agreement.
  • We rely on integrated third-party banking partners for cross-border ledger finality. Cantarell OS assumes no liability for funds frozen by correspondent banks due to AML flags on the User's end.

6. Intellectual Property Rights

All source code, proprietary algorithms, database schemas, "Cantarell OS" branding, and trade secrets are the sole property of Cantarell Energy Corp and Cantarell Systems S.A.P.I de C.V. We grant you a revocable, non-exclusive, non-transferable, limited license to use the Platform strictly per your subscription tier.

7. Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR DEMURRAGE PENALTIES ARISING FROM YOUR USE OF THE PLATFORM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Governing Law and Dispute Resolution

For United States Operations: These Terms shall be governed by and defined following the laws of the State of Texas, without regard to its conflict of law principles. Any arbitration shall take place in Houston, Texas.

For Mexico Operations: These Terms shall be governed by and construed following the commercial laws of Mexico. Any dispute shall be resolved via binding arbitration in Mexico City, under the rules of the Centro de Arbitraje de México (CAM).

9. Modifications

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice.

10. Contact Us

To receive further information regarding use of the Services or to resolve a complaint, please write to: legal@cantarell-os.com.